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Terms & Conditions - Learning Agreement
By enrolling on a course with the London Art College you are agreeing to the following terms and conditions. Please read them carefully before purchasing your course.
General Terms
London Art College will supply the learner with written study materials, critiques of work submitted and artistic support for either
the duration of the course or up to two years, whichever is the shortest. If the learner spends time following the course materials
and practising the techniques improvements will be made to their artist skills.
Students have fourteen days from receipt of their course to return it, in good condition for a full refund of their fees. After
fourteen days the college has no legal liability for the reimbursement of fees irrespective of whether or not the student completes
the course. The college is not liable for work submitted by post that is misplaced by the postal service.
The college undertakes that the study units provided are appropriate and consistent with the statements made to the learner prior
to enrolment. The written course materials provided by London Art College are complete within themselves and it is possible for
the learner to complete the course in their own time without submissions to the college. However to qualify for the college’s
certificate / diploma associated with any course it will be necessary to submit all required assignments within two years of
enrolment. It may be possible to gain an extension of this time on request, but a further fee will be payable.
Whilst London Art College will make every effort to ensure that you have the same course artist for the duration of the course we
reserve the right to make a change if necessary. Critiques are intended as a way of giving students confirmation that they have
understood the techniques described in the course material and help to understand how well they have put those techniques into
practice. Critiques are usually prepared personally for the student by the course artist in response to assignments submitted. They
can be in the form of an MP3 or in written form such as e-mail or letter. The college will, at its discretion, recognise the effort and
achievement of the student by the award of an appropriate Certificate / Diploma. Any appeal will be reviewed by a member of the
college’s management team; the outcome of which will be final.
If the learner does not submit work, or contact the college for a period of two years the college has the right to de-register the
learner. If the learner wishes to remain on the course and it is within two years of enrolment then a written request must be
submitted. If a student paying the course fees by instalments misses a payment without satisfactory explanation they will be
deregistered from the course.
Payment
Payment can be made in the form of either a deposit or payment in full by credit card, debit card on our website or cheque via the mail. Orders may be processed online, or by telephone.
Cheque
If you reside in the UK, you may pay by cheque. Please make cheques payable to London Art College. Please use our order form here.
Delivery
We are able to send our courses worldwide and the costs of delivery are included within our course prices.
Refunds and Cancellations
Students have fourteen days from receipt of their course to return it, in good condition, for a full refund of their fees. After fourteen days the college has no legal liability for the reimbursement of fees irrespective of whether or not the student completed the course.
Privacy Policy and Cookies
We hold credit card details for processing payments. We will not sell, distribute or lease your personal information to third parties. Cookies are used in the shopping cart, but only to keep track of the contents of your shopping cart once you have added to the cart. If you do not wish to use cookies when you make an order, please adjust your Internet browser settings to not accept cookies. The Help option on the menu bar of your web browser should explain you how to do this. When a student makes an order they will be disclosing their full name, e-mail address and delivery address. We will not disclose this information to any third party.
Complaints
If you have a complaint about London Art College, its courses or its course artists, please let us know either by telephone or in writing and we will try to rectify it. If the complaint is not handled to your satisfaction it can be submitted to the Association of British Correspondence Colleges for non-binding arbitration.
Customer Services Address
London Art College,
PO Box 22
Milnthorpe
LA7 7WY
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