Terms & Conditions - Learning Agreement
By enrolling on a course with the London Art College you are agreeing to the following terms and conditions.
Please read them carefully before purchasing your course.
London Art College (LAC) will supply the student with written study materials, critiques of study units / assignments submitted and artistic support for two years from the date of enrolment. Course extensions or re-enrolments will be given at the college’s discretion for a nominal charge.
The college is not liable for work submitted by post that is misplaced by the postal service.
The college undertakes that the study units / assignments provided are appropriate and consistent with the statements made to the learner prior to enrolment. The written course materials provided by London Art College are complete within themselves. It is possible for the learner to complete the course in their own time without submissions to the college. However to qualify for the college’s certificate / diploma associated with any course it will be necessary to submit all required assignments within two years of enrolment. It may be possible to gain an extension of this time on request, but a further fee will be payable.
Whilst LAC will make every effort to ensure that you have the same course artist for the duration of the course we reserve the right to make a change if necessary. Critiques are intended as a way of giving students confirmation that they have understood the techniques described in the course material and help to understand how well they have put those techniques into practice. Critiques are usually prepared personally for the student by the course artist in response to assignments submitted. They can be in the form of an MP3 or in written form such as e-mail or letter. LAC will, at its discretion, recognise the effort and achievement of the student by the award of an appropriate Certificate / Diploma. Any appeal will be reviewed by a member of the college’s management team; the outcome of which will be final. The college cannot be held responsible for the outcome of any decisions or actions taken by the student based upon advice given by the college or any of its representatives.
If the learner does not submit work, or contact the college for a period of two years the college has the right to de-register the learner. If the learner wishes to remain on the course and it is within two years of enrolment then a written request must be submitted. If a student paying the course fees by instalments misses a payment without satisfactory explanation they will be deregistered from the course.
LAC reserves the right to use students’ artwork, which has been submitted to the college for critique; for marketing purposes, such as the LAC website, forum, and students’ galleries. In an effort to protect the students’ work it will be marked as copyright protected, but LAC does not claim copyright for these works, which remain the property of the student. If you do not wish for your work to be displayed please let us know in writing and it will be removed. The college is not responsible for saving student artwork submitted indefinitely.
Payment can be made in the form of either a deposit or payment in full by credit card, debit card on our website or cheque via the mail. Orders may be processed online, or by telephone. We are Payment Card Industry Data Security Standard (PCI DSS) Compliant. LAC does not hold any student payment card-details.
If you reside in the UK, you may pay by cheque. Please make cheques payable to London Art College. Please attach to a completed order form.
We are able to send our courses worldwide and the costs of delivery are included within our course prices. Courses are sent using Royal Mail second class for the UK (approx. 3 days), Airmail for the EU (approx. 3-5 days) and ‘International signed for’ for the Rest of the World (approx. 7-10 days but may be delayed due to customs). Students will be liable for any and all import duty or taxes charged by their country of residence on the art course documents/educational material sent even if returned.
Refunds and Cancellations
Students have fourteen days from receipt of their course to return it, in good condition, for a full refund of their fees. After fourteen days the college has no legal liability for the reimbursement of fees irrespective of whether or not the student completed the course.
LAC collects just enough personal information to be able to identify students and potential students when communicating with them by their chosen method. Personal information from potential student enquires will be kept for no more than 12 months. Enrolling students’ personal information is kept in perpetuity for confirming course achievements. This can include: full name, email address, correspondence address, contact phone number. This information is used by college staff and college tutors for the purposes of providing the art courses. If you wish to have you record removed from LAC records after completion of any course(s) please let us know in writing; but be aware that we will not be able to confirm any of your achievements having done so. LAC will not sell, distribute or lease your personal information to third parties.
If you have a complaint about London Art College, its courses or its course artists, please let us know either by telephone or in writing and we will try to rectify it. If the complaint is not handled to your satisfaction it can be submitted to the Association of British Correspondence Colleges for non-binding arbitration.
BY ENROLLING ON A COURSE WITH THE LONDON ART COLLEGE YOU ARE AGREEING TO THE TERMS & CONDITIONS
The Admin Centre, London Art College, PO Box 239, Droitwich, WR9 1DT
LAC Q.M. Rev. 5